Responsibilities in Sales Support
- Supporting our national and international customers via phone and email
- Processing, managing and tracking customer orders
- Coordinating delivery schedules with internal departments
- Handling customer enquiries and complaints in a professional manner
- Maintaining and updating customer and order data in our ERP system
- Contributing to the continuous improvement of customer service and order management processes
Expertise & Qualities
- Completed commercial training or a comparable qualification
- Good written and spoken English skills
- Previous experience in customer service, sales support or order processing is an advantage
- Additional language skills (e.g. Spanish, French or Italian) are a plus
- Strong communication skills and a customer-focused mindset
- Structured and self-reliant way of working
- Team player with a solution-oriented approach
Your benefits at Obeck
- Permanent employment contract
- Flexible working hours & home office days by arrangement
- Competitive salary and 13th-month salary
- Performance-related bonuses
- 30 days of vacation plus company holidays on 24.12. & 31.12.
- Payment of daycare fees
- Supplementary health insurance & health bonus
- Accident insurance
- Opportunity to expand your responsibilities towards sales support and direct customer contact
- Job bike program
- Air-conditioned office spaces with optimal ergonomic and technical equipment
- And much more!
Obeck as an Employer
You can expect an established family business specialising in the production of high-quality PET packaging and matching closures. Recognised as one of the 300 most crisis-resistant companies in Germany, we not only offer a secure job but also the opportunity to be part of a modern and continuously expanding company.
